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Switching to a new host can be a very smooth process or it
can be very complicated. Following our steps will ensure that
your move is a painless one.
The first step is to find the new host you want to be with
and sign up with their service - hopefully BrillianceHost
in this case! Make sure not to cancel with your old hosting
provider yet, and do not tell them you will be canceling.
For the time being you switching host needs to be kept a secret
from them, or they could terminate your site early and cause
downtime.
At this point you should have hosting accounts with two hosting
providers - the old and the new one. You will now upload your
entire site from the old host to the new one. This can be
done by connecting to their ftp and downloading all your files.
Then connecting to the new host's ftp and uploading all your
files. If you choose to make us your new host we will transfer
your entire site over free of charge!
Things to do before cancelling your old hosting account:
- create your email addresses and email accounts
- backup email lists if you use them (not the same as an
address book - you know if you use email lists)
- turn on special features of your old account like spam
filters
After you have all your files on both hosting accounts you
will change your DNS entries. Your new host should have provided
you with their domain name servers or DNS. If they haven't,
contact them to find out what DNS entries you should use for
your domain name.
DNS entries usually look like the ones below any part of
the entires could be different from this example:
ns1.thehostsnames.com
ns2.thehostsnames.com
Once you know what DNS to use on your domain name you will
go to wherever you purchased the domain name to make the changes.
If you purchased your domain name from your host you may need
to ask them to make the DNS changes for you. You will tell
them this.... "Hello my domain with you is www.yourdomain.com,
my username is yourusername and my password is yourpassword,
please change my DNS entries to ???.thednsyoureceived.???
and ???.thednsyoureceived.???.
If you have any questions we would be more then happy to
help you, or even make the DNS changes for you. However, we
will need access to your domain's registration account to
make DNS changes.
Once your DNS changes have been made you will need to wait
24-48 hours before your site will load off the new host. During
this period your DNS changes are propogating world wide, and
your site will be bouncing from the old host to the new host
every other minute randomly. Once this period is up your site
will only be loading off the new host.
After 48 hours have passed since you updated your DNS you
will now contact your old host you moved from and cancel your
account with them.
If you completed all the above steps you have successfully
switched hosts, with no downtime at all!
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